If you are not completely satisfied with your Professor Toto Language Full Kit, you may return it within 30 days of ordering it for full refund (except shipping and handling). Only the Multimedia Kit is returnable, not traditional CDs. To ensure full credit, please follow these guidelines:
(1) Call or email the Professor Toto Customer Service at +1 877.444.9595 to register your return.
(2) Pack your kit carefully to avoid damage and send it by UPS Ground or another trackable method within 30 days of your original order to:
Professor Toto Education Series
888 Lexington Avenue
New York, NY 10065 USA
Kits must be returned in complete, undamaged, and in resalable condition to avoid adjustment for missing or damaged pieces (no adjustment made for missing shrink wrap).
IMPORTANT: Do not return your kit to the shipping address shown on your original order. All returns must be made to the address above.
Professor Toto values your trust so we only collect the information we need to fulfill your order and don't share information with outside parties. But we may need to share information with mailing or web host companies. However, these firms are not authorized to use the information we share with them for any other purpose.
Our website maintains appropriate security safeguards to protect and secure the information we collect and use Secure Sockets Layering (SSL) to encrypt your personal credit information such as your credit card number. SSL technology is the industry standard for secure online transactions.
More questions? Review our Frequently Asked Questions or Contact Us